Oracle has acquired Opower and on March 31st this property will be decommissioned. Learn more about the acquisition. Learn more about Opower's products and Oracle Utilities at https://www.oracle.com/utilities.
Home Why Opower For Customer Care

Give your customers a seamless experience

Deliver exceptional customer care across every channel

The basics

Why customer care leaders choose Opower

Opower

Fewer calls

Use proactive alerts to answer customers’ questions before they ask.

Opower

Lower cost to serve

Drive down your costs by motivating customers to self-serve.

Opower

Higher satisfaction and loyalty

Raise J.D. Power scores across the board.

Opower

A smarter call center

Equip CSRs with the tools to resolve billing calls 30% faster.

Opower

Big program boosts

Increase uptake as much as 60% by cross-promoting programs and products.

Opower

World-class digital engagement

Benefit from best practices developed across 80+ utility websites.

OUR PRODUCTS

Deliver a higher level of service

Help your team achieve more with Opower