Opower Wins at European Smart Metering Awards

Opower’s Innovative Customer Engagement Platform Earns the Smart Meter Data Management & Solutions Award

London, UK -- January 24, 2013 -- Opower, the global leader in customer engagement solutions for the utility industry, today announced that it has been named the winner of the Smart Meter Data Management & Solutions Award at this year’s European Smart Metering Awards.  The European Smart Metering Awards 2013 recognises excellence in smart metering and attracts entries from a number of well-established and emerging companies in the utilities space.

The judges recognised both the potential and realised impact of Opower’s customer engagement platform, Opower 4, which reinvents the way utilities interact with customers – from the quality of the information provided, to the way it is presented and delivered.  The platform helps people use energy more efficiently and ultimately save money on their energy bills, vastly improving the overall customer experience by making energy use personally relevant and accessible. Earlier today, Opower announced that it has saved customers more than 2 terawatt hours of energy, enough to power a city of 500,000 people.

In the UK, Opower works with First Utility, the country’s largest independent domestic energy provider, to bring its my:energy program to over 100,000 customers. First Utility customers receive information on how their energy usage compares to their neighbours, together with personalised tips on how to reduce energy consumption. First Utility was Opower’s first international partner.

Ed Camm, CMO, First Utility commented on the award, "This is a well deserved win for Opower. As utilities across the globe invest in large-scale Smart Meter deployments, they are being asked by customers and other stakeholders to show proof of their value. We were at the forefront of the smart meter rollout in the UK and were Opower's first European customer.  We launched our groundbreaking my:energy service in 2012, which puts our customers in control of their energy bills and energy efficiency. Through Opower we are demonstrating the value of smart meters in a way the customer can see and act upon."  

The winning company had to demonstrate a solid growth platform for future expansions and innovative means of assessing and utilising data, as well as being able to deal with the huge volume of data received from smart meters. The awards aim to acknowledge those that are playing a defining role in moving the industry forwards.  More details on the awards can be found here:

“We are thrilled to win this significant award, which underlines the strength and innovation of our customer engagement platform,” said Nandini Basuthakur, Senior Vice President and Managing Director, Europe Middle East & Africa, Opower.  “We have invested in ambitious and bright people to develop our unique offering on behalf of our utility partners, so it is extremely satisfying to see their efforts rewarded publically.  With our business continuing to expand and our technology reaching more and more homes, we are excited about future growth, innovation and success.” 

About Opower 
Working with 80 utility partners and serving more than 15 million consumers across six countries, Opower is the world’s leading provider of customer engagement solutions for the utility industry. By providing the tools, information and incentives consumers need to make smarter decisions about their energy use, Opower’s engagement platform and solution suite enables utilities to involve their customers in programs that support, energy efficiency goals, smart grid and new rate structures, brand loyalty and lowering the cost of service. Proven to drive behavioural change at scale, Opower has helped its utility partners achieve more than 2 TWHs in energy savings, and drives significant increases in customer program participation and overall customer satisfaction. Founded in 2007 and privately held, Opower is headquartered in Arlington, Virginia, with offices in San Francisco and London. For more information, please visit and follow us on Twitter at @Opower
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