Client Coverage

  • “Tenaga Nasional Berhad (TNB), the largest electricity company in Malaysia, has partnered with Opower (NYSE: OPWR), the global leader in cloud software for the utility industry, to launch a pilot customer engagement program that will help customers manage their energy use and save money on their monthly electricity bills.”

    Malaysia’s Tenaga Nasional Berhad Launches Customer Engagement Program with Opower

    August 13, 2015

  • “Tenaga Nasional Bhd (TNB) is partnering with NYSE-listed Opower to provide a pilot customer engagement programme that will help customers manage their energy use and save money on their monthly electricity bills.With the partnership, TNB will be the first utility company in Southeast Asia to unveil a programme of this kind.”

    TNB partners with Opower to provide customer engagement programme

    August 11, 2015

  • “With a high of 27 degrees Celsius, last Friday was a hot one in Ottawa and also the kind of day where utilities struggle to meet demand. So Hydro Ottawa declared it a summer saving day - one of several planned for the season. Sent messages the day before to customers to ask them to save energy during the peak demand period of noon to 5pm. Afterward, it sent them a notice telling them how they ranked in a pool of 100 of their neighbors. Heidi Pfeiffer discovered her house ranked 4th in efficiency...”

    Hydro Ottawa declares summer saving day

    July 15, 2015

  • “Tens of thousands of Glendale Water & Power customers will get a heads up once again this summer when a peak energy day is approaching so they can try to conserve electricity. The utility recently announced it would be restarting Opower, which is a software that electronically sends personalized insights to customers before and after peak days to help motivate them to unplug any unused appliances. Opower refers to its technology as behavioral-demand response.”

    GWP to restart notification system to encourage energy conservation

    July 9, 2015

  • “National Grid and Opower, the global leader in cloud-based software for the utility industry, today announced that Opower’s Energy Efficiency program has saved utility customers in Massachusetts over $70 million on their energy bills.Working with Opower, National Grid has helped customers reduce their electric usage by 300 million kWh and gas usage by 18 million therms – the equivalent of eliminating more than 300,000 metric tons of carbon dioxide from the environment.”

    National Grid & Opower help customers save over $70 Million on energy bills

    July 6, 2015

  • “After months of tinkering behind closed doors, Con Edison presented three demonstration projects to the state Wednesday, offering the clearest indication yet of the areas on which the utility plans to focus under the state's planned energy-infrastructure overhaul.The demonstration projects are required of utilities as the plan, officially called Reforming the Energy Vision, attempts to radically alter how energy is generated and consumed in New York. Utilities like Con Ed and National Grid were charged by the Department of Public Service with developing a series of projects that incorporate renewable energy or efficiency, involve smaller outside companies and have the potential to be repeated on a wide scale.”

    Demonstration project hints at ConEd's future

    July 2, 2015

  • “In the not-too-distant future, New York’s distribution utilities will have to operate in a vastly different way than they do today. As the first baby step toward that future, the utilities have filed their initial demonstration projects as part of the state’s new energy plan, Reforming the Energy Vision.“New York has taken an integral first step toward turning its bold energy reform into reality,” Rory Christian, director of the Environmental Defense Fund’s New York clean energy team, said in statement.Last week’s sneak peak included microgrids, community energy and third-party efficiency programs from National Grid and Iberdrola-owned utilities. These projects are not just tests to satisfy regulatory requirements -- they are designed to be tweaked and eventually scaled to become marketable products.”

    New York utilities announce projects aiming to commercialize the grid edge

    July 2, 2015

  • “Glendale Water & Power announced the continuation of its partnership with Opower (NYSE:OPWR), to support customers in saving energy during peak hours using Opower's behavioral demand response (BDR) solution, Peak Day Alerts. The companies also released the results of last summer's BDR program, which empowered GWP customers to reduce peak demand by six percent while driving an 85% customer satisfaction rate.”

    Glendale Water & Power Renews The Peak Day Alert Program to Help Customers Save Energy During Peak Times

    June 25, 2015

  • “The Tibbitts’ story is just one example of why Rocky Mountain Power is tucking home energy reports into electric bills. The reports don’t just inform customers, but they also motivate them. Doing better turns out to be a big incentive to use less electricity.”

    Electric Bill Reports Help Save Energy

    May 28, 2015

  • “Utilities are finally getting into the game, already figured out by Amazon and Netflix, of analyzing who you are and sending personalized communications that suit you.Illinois-based Commonwealth Edison is taking this kind of customized marketing to a new height with a segmentation tool now offered by Opower.With this program, you are no longer a generic electricity consumer who will receive a generic message about the value of saving energy.  Instead, you’re someone who lives in a 10-year-old house, heated by natural gas. You bought a refrigerator last year, and you have a pool. And while you’re a bit skeptical, you’re willing to pursue energy efficiency, if its virtues are presented to you in a certain way. The utility’s job is to figure out the way.”

    Saving Energy: I’ll Do it My Way

    April 14, 2015

  • “Sacramento Municipal Utility District has selected Opower for a multi-year partnership to deliver personalized communications across residential, commercial, and industrial customers. SMUD will replace a set of existing systems with the Opower platform in an effort to drive energy efficiency savings and to improve customer experience.”

    SMUD Selects Customer Engagement Platform to Replace Existing Systems

    April 10, 2015

  • “Commonwealth Edison (ComEd) has found a way to avoid one of its major pain points for approximately 1.5 million of its 3.8 million customers. By leveraging Opower's platform to connect with customers using their preferred channel -- Internet, interactive voice response (IVR), or paper – ComEd, one of the first utilities to utilize Opower's segmentation and targeting tools, is ensuring higher levels of engagement.”

    ComEd: Putting control in customers' hands

    March 30, 2015

  • “Opower has announced the deployment of its upgraded demand-side management (DSM) program with the electric utility Commonwealth Edison (ComEd).”

    ComEd partners with Opower for implementing revised DSM program

    March 27, 2015

    • Commonwealth Edison has adopted Opower’s new customer segmentation and targeting tools to aggregate data for more than 1.5 million of its residential customers, the companies announced yesterday.

    ComEd anticipates 200,000 MWh savings annually with Opower partnership

    March 26, 2015

  • “Rocky Mountain Power has rolled out a new customer service to its Wyoming customers containing customized electricity usage information. The new Home Energy Reports will be mailed to 18,000 randomly selected Wyoming customers and are designed to help customers review their electricity consumption and explore ways to reduce costs through conservation and utilizing wattsmart strategies.”

    Rocky Mountain Power brings new services to Wyoming customers

    January 28, 2015

  • “Austin Utilities is getting some positive feedback on its Home Energy Reports program. A recent set of phone surveys found a majority of HER program recipients are happy to receive reports on their energy usage.

    The surveys, conducted last month, found 61 percent of respondents said they are glad to receive the reports and they find the information useful. About half of customers surveyed also said the reports improved their feelings toward the utility. Above all, most customers liked the neighbor comparison feature on the reports best.

    Utilities survey finds customers support reports on energy usage

    January 27, 2015

  • At first it looked like a Kansas City Power & Light Co. bill had come early. I grumbled, opened the envelope and prepared to write another check. But the letter wasn’t a pinch from the power company.

    Instead, KCP&L was letting my partner Bette and me know how our energy use compared with our neighbors’. We are among more than 150,000 of the utility’s Missouri customers in the Home Energy Report program, a KCP&L spokeswoman said.”

    KCP&L compares neighbors’ energy use and helps cheer people to lower electricity bills

    January 20, 2015

  • “This week, 15,000 randomly chosen Rexburg residents received a letters in the mail that could save them quite a bit of money."That report will compare them to like-size homes similarly equipped," said Tim Solomon of Rocky Mountain Power. "Now, it won't be people on their block or necessarily in their subdivision, but it will be similar homes."

    The report focuses on four major categories: heating, air conditioning, insulation and lighting. Everything on the consumption report is confidential.  

    15,000 randomly chosen in Rexburg for RMP energy consumption report

    January 7, 2015

  • “Through the OPU home energy reports, he compares energy savings and spending with his neighbors.

    “I’m usually right along with the neighbors. Come November and December I go way up and way back down again and I level off,” Hansen said. “Right now I probably got 3,000 watts out there.”

    It costs about $80 he estimates, but that’s not the only festive expense. As if the display isn’t enough, Hansen purchases books for more than 20 neighborhood kids each year.“The kids have so much fun and I’m single and I haven’t found a way of taking [money] with me when I die so I might as we spend it while I can,” he said.”

    Owatonna homeowner helps neighbors have a jolly Wally Christmas

    December 20, 2014

  • “US energy-savings organization Efficiency Vermont has launched a new customer engagement program with an online tool for households with smart meters. 

    The non-profit company, which is contracted by the state and utilities to deliver energy savings, mailed communications to 100,000 Vermont households to educate them about getting and using data from smart meters.

    Efficiency Vermont will provide the selected customers with a customized report about their monthly power use compared with the energy efficiency among a sample of neighbours.”

    Efficiency Vermont’s new online energy tool for utility customers

    November 24, 2014

  • “Efficiency Vermont, which contracts with the state and utilities to deliver energy savings, will provide recipients of the mailings a customized report about their monthly power use compared with the energy efficiency among a sample of neighbors.”

    Efficiency Vermont to launch online tool to educate consumers

    November 14, 2014

  • Efficiency Vermont will launch a new program next week about a new online tool consumers can use to save energy and money. 

    Jim Merriam, director of the Burlington-based nonprofit, said Friday the agency will send mailings to 100,000 Vermont households Monday to educate them about getting and using information from "smart meters" toward big savings.

    Big push is on for smart meters

    November 14, 2014

  • “For many Baltimore-area residents, the start of this heating season brings a first: the first full winter of having a smart meter tally gas and electric use. 

    With heating accounting for about half of home energy consumption and electricity use a year-round worry, now is a good time to start learning to use the home energy report and other feedback generated by the Baltimore Gas and Electric Co. smart meter as a helpful guide.”

    How to get smart about energy usage this winter

    November 6, 2014

  • “Every form of energy creates an environmental impact -- and with Utah expected to grow by 2.5 million by 2050 -- we have a real challenge ahead of us. If each household reduces its energy consumption, we can save money and protect Utah's environment at the same time. Rocky Mountain Power has several ways to help.”

    Envision Utah and Energy

    October 15, 2014

  • “Approximately 30,000 Pacific Power customers in Washington are part of a pilot program that began in 2012... the statements contain information that tells customers how their energy bills compare to others.”

    Pacific Power pilot program getting results

    October 8, 2014

  • “Richard Hartt and Julie MacDonald have participated in National Grid's Home Energy Report pilot program for the past three years. In that time, they have had access to a 12-month history of their energy usage, been able to compare their energy use to that of their neighbors, and been given tips on how to improve energy efficiency at their home, a wood-framed house from the late 1930s. ”

    National Grid: Home heat will likely cost $65 less this winter

    October 1, 2014

  • “Liberty Utilities will send some of its customers specialized reports about their natural gas use compared with their neighborhood to see how, and whether, it helps them conserve energy.”

    Some Liberty gas customers to get reports comparing use to neighbors

    September 28, 2014

  • “Baltimore Gas and Electric Co. said 640,000 customers earned a credit on their bills last week for cutting back on electricity, the biggest test of a fledgling program aimed at reducing demand on hot days.The "Energy Savings Day" on Wednesday — part of BGE's voluntary Smart Energy Rewards program — earned people who bumped up their thermostats or made other changes an average of $6.80. It was the first such savings day of the summer.”

    More BGE customers earning bill credits for cutting back

    July 28, 2014

  • “If you are a customer of Green Mountain Power, you may be getting some important mail this week. Efficiency Vermont is asking 35,000 Green Mountain Power customers for feedback on energy use, and in turn, is providing them with personalized energy saving tips.”

    Efficiency Vermont Offers Advice to Cutback on Energy Use

    July 8, 2014

  • “A first-of-its-kind program set to launch this summer is aiming to conserve electricity and cut ratepayers' bills, by getting consumers to dial back on electricity use when demand is at its highest.”

    Efficiency Vermont, GMP Look To Curb Electricity Usage During 'Peak' Demand

    July 8, 2014

  • “Efficiency Vermont, in partnership with Green Mountain Power (GMP) and cloud software provider Opower, today announced plans to deploy a first-of-its-kind residential peak energy savings pilot program to customers in GMP service territory. The program is designed to empower customers to save energy and money during hot summer days when the customers' demand for and the utility's cost for energy is particularly high.”

    Efficiency Vermont and Green Mountain Power to Launch Innovative Peak Energy Savings Program

    July 8, 2014

  • “Efficiency Vermont, in partnership with Green Mountain Power (GMP) and cloud software provider Opower, today announced plans to deploy a first-of-its-kind residential peak energy savings pilot program to customers in GMP service territory. The program is designed to empower customers to save energy and money during hot summer days when the customers' demand for and the utility's cost for energy is particularly high.”

    Efficiency Vermont, GMP to offer peak energy savings program

    July 8, 2014

  • “Starting this week, Connecticut Light & Power customers will be automatically enrolled in a free service that helps track energy usage, the utility announced.Using Home Energy Reports, a customer can view a report that compares his energy use to an anonymous sample of 100 similar homes. It also includes tips on how to reduce energy consumption.

    CL&P has ran the program as a pilot for 34,000 customers from 2011 to 2013. The program, which customers can choose to opt out of at any time, is now accessible to more than 340,000 customers, CL&P said.”

    CL&P energy-tracking program pilot goes statewide

    April 22, 2014

  • Beginning this week, more than 340,000 Connecticut Light & Power (CL&P) customers will be automatically enrolled in a new, free energy-saving service called Home Energy Reports, an Energize Connecticut initiative.

    The report is designed to help customers assess and track their energy use. It shows customers how their home’s energy use compares to an anonymous group of 100 similarly-sized and equipped homes in their area. The report also includes customized tips for no-cost, low-cost and long-term investment options to reduce energy use. Additionally, customers can go online and set energy reduction goals, as well as learn more in-depth information about how their home consumes energy.

    CL&P launches Home Energy Reports program

    April 21, 2014

  • “Starting Monday, April 21, more than 340,000 Connecticut Light & Power customers statewide will be automatically enrolled in Home Energy Reports, a free energy-saving service. The program expands from a trial run with 34,000 customers from 2011 to 2013. CL&P chose the 340,000 customers at random in each of the 149 cities and towns it serves. Each will receive an individualized pamphlet comparing the customer's monthly energy usage to the average range of energy usage by 100 similarly-sized and equipped homes in a two-mile radius from the customer's home. ”

    CL&P to offer advice on cutting back on energy use

    April 19, 2014

  • “BERLIN, CT - Starting the week of April 21, more than 340,000 Connecticut Light & Power (CL&P) customers will be automatically enrolled in a new, free energy-saving service called Home Energy Reports, an Energize Connecticut initiative. The report is designed to help customers assess and track their energy use. It shows customers how their home’s energy use compares to an anonymous group of 100 similarly-sized and equipped homes in their area. The report also includes customized tips for no-cost, low-cost, and long-term investment options to reduce energy use. Additionally, customers can go online and set energy reduction goals, as well as learn more in-depth information about how their home consumes energy. ”

    CL&P Launches Home Energy Reports Program

    April 17, 2014

  • “New Hampshire's two largest electric utilities are piloting new billing programs, aimed at getting people to save electricity. These programs could be part of a sea change in the way we are billed for electricity, aimed at encouraging efficiency and conservation. And while convincing Americans to use less energy has always been a bit of a slog, these two pilot programs in New Hampshire hope to change that. One uses the brunt force of economics and the other uses the subtle science of psychology.”

    A Glimpse At Your Future Electric Bill? N.H. Utility Experiments Encourage Conservation

    April 7, 2014

  • “Most Nova Scotians suspect their power bills have soared in recent years. I did the math, and it’s as bad as you think. In 2006, when we were a family of three, we used 31.5 kilowatt hours a day, or roughly 945 a month. The rate was 10.13 cents per kWh so our “true energy” cost — not including base fee, taxes and all the fun extras — was about $95 a month.In 2013, we used 33.9 kWh daily, an understandable increase considering we had doubled to six people and moved into a bigger house. While our usage rose 7.6 per cent in seven years, the power rate jumped 40.7 per cent, to 14.25 cents per kWh.”

    LIFE WITH KIDS: Finding the power to save money

    March 23, 2014

  • “ANCHORAGE - If you’ve ever looked at your electric bill and wished it were smaller, you might be interested in a new service for Chugach Electric customers.The MyPower program allows customers to go online to track their energy use and compare it to their neighbors.Kate Ayers with Chugach said the energy comparison is easily the most popular part of the website. She said people want to conserve and save money if they realize their neighbors are doing it too.”

    MyPower pilot program can help Chugach customers track their energy use

    March 17, 2014

  • “The group of customers who use GEM most actively are already saving 3.4% more power than customers who don’t use GEM. The average reduction in consumption across all customers actively using GEM is 1.4%, compared with customers not yet using this technology. What this means is that GEM customers are already on track to save a combined total of about $2 million on their annual power bills.

    That’s a win-win because, along with the customer savings, we are also seeing early evidence that these customers are beginning to value GEM and the service we provide and are more likely to stay with Mercury Energy as a result. This backs our approach of investing in added-value customer services.” Since the launch of GEM, the number of active users has grown to around 80,000 households, which is over a quarter of Mercury Energy’s residential customer base.

    New technology reduces household power bills

    March 11, 2014

  • “Mighty River Power today confirmed that the most active users of the Company’s free Good Energy Monitor (GEM) service reduce their power consumption by more than 3% and save on their bills.

    Chief Executive, Doug Heffernan, said the widespread application of ‘smart’ meter technology in New Zealand had opened up the opportunity for the Company’s main consumer brand, Mercury Energy, to launch GEM in March last year.”

    New technology reduces household power bills - MRP

    March 11, 2014

  • “"My personal revelation began with the Smart Energy Profile (SEP), a personalized report the company issues every other month, comparing one's household energy usge with that of other similar homes."”

    Kentucky Utilities Making it Easier to Be Green

    March 4, 2014

  • “'We don't really want to shame people,' said Val Jensen, ComEd's senior vice president for customer operations. To that end, the company stopped putting smiley and frowny faces on the reports, responding to customers who complained they'd prefer to be treated like rational grown-ups. But research has shown that neighbor comparisons are the most effective way to get people to conserve energy, he said. More people respond to hearing what their neighbors are doing than to the prospect of helping the environment or saving money. ”

    With energy reports, it's game on

    March 2, 2014

  • “Starting this month, PSNH will send up to 25,000 residential customers their first personalized Home Energy Report, a new, innovative tool providing customers with essential information designed to help them improve the energy efficiency in their homes and save on monthly electricity bills. The pilot program will be in place for at least 12 months.

    “The Home Energy Reports are part of our latest efforts to support energy efficiency among our customers,” said Thomas Belair, Manager, PSNH Energy Efficiency Services. “Customers receiving the reports will have greater insight into their energy usage, creating awareness of ways to use energy more efficiently while saving money on their monthly electricity bills.”

    PSNH has partnered with Opower to design, prepare and deliver the information-based Home Energy Reports. 

    PSNH Personalize Home Energy Reports to Customers

    March 1, 2014

  • “Did you ever wonder if you're using more electricity than your neighbor in a similar home, and if so, what you can do about it? Public Service of New Hampshire is pilot-testing a new program designed to answer that question and many others related to your energy consumption. About 10,000 of the 25,000 households chosen randomly throughout the state to participate in the initiative have already received their first Home Energy Report, according to PSNH spokesman Mike Skelton. The remaining 15,000 reports will go out over the next five weeks, and will continue monthly at least for the next year.”

    Extra data in some PSNH bills

    February 27, 2014

  • “Some 25,000 PSNH customers are getting more information in their monthly electric bill – sometimes about themselves, sometimes about their neighborhood – as part of an experiment to see whether the practice known informally as “nudging” can reduce people’s electricity use.Starting this month, PSNH will send some residential customers a special report about their most recent month’s power usage. About half of them, chosen randomly, will see their usage compared to their usage the previous month, while half will see their usage compared to the usage of a select group of similar neighbors.”

    PSNH experiments to see if comparing energy bills will lead people to use less electricity

    February 27, 2014

  • “Public Service of New Hampshire said that starting this month it will send up to 25,000 residential customers a Home Energy report, an online tool that allows them to conduct a 30-second home energy audit and develop a savings plan.”

    PSNH, Opower launch behavioral efficiency pilot

    February 26, 2014

  • “Hawaii Energy is sending some Oahu residents free reports in the mail that compare their electricity usage to their neighbors in an effort to encourage energy efficiency, the ratepayer-funded energy conservation and efficiency program said Wednesday.The reports, which 57,500 residents will begin receiving this month, are designed to provide electricity usage information, offer customized energy-saving tips and track month-to-month progress.”

    Hawaii Energy reports let residents compare electricity usage to neighbors

    January 15, 2014

  • “Opower is supplying Tokyo Electric Power Company (TEPCO) with its big data platform, which analyzes large scale smart meter and offers customers more personalized information about their energy consumption. Nadeem Sheikh, Opower Managing Director for Asia Pacific and Japan says, 'TEPCO is a leading global utility that is committed to providing its customers with the insight and information they need to make smarter decisions about their energy use. We are excited to partner with TEPCO, which will be the first utility to launch our services in Japan.'”

    Opower Provides TEPCO with Data Solution

    November 10, 2013

  • “Customer engagement solutions company Opower has signed a business partnership with Tokyo Electric Power Company (TEPCO). TEPCO, the largest utility in Japan, supplies power to nearly 20 million residential customers. Opower also announced that it has opened an office in Tokyo.Opower’s big data platform analyzes smart meter data and offers customers more personalized and timely insights about their energy consumption. In the future, TEPCO customers will be able to access the Opower platform via TEPCO’s customer web portal.”

    It’s been a very big (and very global) week for smart grid wins

    November 1, 2013

  • “With more than 20 million customers served by TEPCO, the partnership is huge for Opower, one of the world's leading providers of customer engagement solutions in the energy sector. Along with the partnership, Opower is opening an office in Tokyo.”

    Opower Partners With Tokyo Electric Company, Nearly Doubles Customer Base

    October 30, 2013

  • Opower signed a business partnership with Tokyo Electric Power Co. Opower also opened an office in Tokyo. TEPCO, the largest utility in Japan, supplies power to nearly 20 million residential customers.

    Opower partners with TEPCO in Japan

    October 29, 2013

  • “TEPCO will instal 27 million smart meter units. The same day, TEPCO announced that it has singed a partnership with U.S. venture, Opower (Virginia), which provides households with energy data analysis. ”

    TEPCO begins smart meter installation period

    October 29, 2013

  • “Opower, the global leader in customer engagement solutions for the utility industry, today announced that it has signed a business partnership with Tokyo Electric Power Company (TEPCO). TEPCO, the largest utility in Japan, supplies power to nearly 20 million residential customers. Opower also announced that it has opened an office in Tokyo.”

    Opower Expands Global Reach to Japan

    October 29, 2013

  • “The utility will also boost services to advise households on power-saving steps. Tepco will team up with Opower, a U.S. firm offering advice on enhancing energy efficiency, to analyze household power use and propose the most suitable price plans”

    Tepco to hasten smart meter debut

    October 29, 2013

  • Glendale Water & Power customers that receive bi-monthly reports comparing their energy use with a composite of their neighbors' usage tend to save money, according to a report to the GWP Commission this week.

    The 46,000 customers that receive the mailed reports from Opower, the company Glendale pays for the program, spent $3.1 million less on their energy bills than other Glendale Water & Power customers between Nov. 2009 and June 2013, according to the report.”

    Power reports pay off for Glendale customers

    October 11, 2013

  • “The department outlined a number of programs that could stimulate behavior changes and increase demand for efficiency: collective product purchasing, rewards such as retail vouchers or short-term tax holidays, and the use of data to compare neighbors' energy use. 

    The last option is why Opower, a fast-growing American efficiency company rooted in behavioral science, is moving into Britain. 
    This week, Opower announced a partnership with the European mega-utility, E.ON, to provide an online tool using smart meter data that will help homeowners compare their energy use to 100 anonymous customers around them. 

    Britain’s ‘Painfully Slow’ Green Deal May Need Help From Behavioral Science

    October 3, 2013

  • “INDIANAPOLIS, IN – Power bills are expected to spike in about two months, and homeowners are being encouraged to take advantage of free programs and personalized customer information online to save power and money.

    Indianapolis Power and Light Company is pushing its online dashboard called Power Tools that allows customers to review their bills in detail and compare them with their neighbors. Winter is only months away and local power companies are urging customers to take advantage of their cost-saving programs online as demand continues to increase. Energy-efficiency tips are included in IPL’s online dashboard as is personalized account information that dissects a homeowners or businesses power usage.”

    IPL offers customers cost-saving programs online to save on power bills

    October 2, 2013

  • ““Central Hudson’s Home Energy Reports help our customers save money, reduce their energy usage and protects the environment by lowering their carbon footprint,” said James P. Laurito, president of Central Hudson. “The program saved our customers nearly $5 million by helping them to understand how they consume energy and suggesting simple and easy changes they can do themselves.””

    Central Hudson’s Home Energy Report Program Saves Customers $5 Million

    August 20, 2013

  • “Central Hudson Gas and Electric Corp. reported that its customers in the mid-Hudson River Valley region saved $5 million on monthly bills since the utility launched its Home Energy Reports program in 2011.The report provides information, analysis and tips on how to improve energy efficiency and reduce monthly electricity charges.”

    Central Hudson: Customers saved $5 M

    August 13, 2013

  • “The city took another step Monday to reach energy and water conservation mandates from the state, approving the continuation of a pilot program that encourages residents to save electricity.

    The City Council Monday approved a contract with Opower to continue to provide home energy use reports to 25,000 Pasadena residents who help them monitor and reduce their energy use. The contract continues the two-year pilot program and maintains a control group of customers who don't receive the report to monitor how effective the program is in reducing usage.

    Opower's pilot program reduced energy consumption by 2 percent, said John Hoffner, public benefit fund manager for Pasadena Water and Power.”

    Pasadena Council votes to continue program that promotes energy conservation

    July 18, 2013

  • “Teresa Holland-Rich of Yakima, Washington, is getting Opower reports on her energy usage as part of a pilot program being conducted from August 2012 through December 2015 by Portland-based Pacific Power, which serves customers in three western states. Holland- Rich and her husband hadn’t previously paid much attention to their energy bills, but the energy reports told them that their household was a top energy user, consuming 31 percent more than nearby pilot-program participants who had similar energy-usage patterns.  “We now pay attention to how we use things like appliances,” she says. ”

    Saving Energy

    July 15, 2013

  • “The Rhode Island Energy Challenge: Find Your Four! Is challenging Rhode Island residents to take 4 energy actions in their home to reduce energy use. This first of its kind statewide effort is designed to supercharge the Home Energy Reports that National Grid is sending to their customers with the help of Opower.”

    I Got Religion: And It's Energy Efficiency!

    June 7, 2013

  • The Rhode Island Energy Challenge Find Your Four! is a statewide energy efficiency campaign that challenges Rhode Islanders to save energy in their homes through simple actions such as unplugging items when they are not in use or using LED bulbs.

    The campaign, which was launched at a luncheon at Roger Williams Park Casino, is a partnership between National Grid, Opower (a Washington, D.C.- and San Francisco-based company that promotes energy efficiency) and SmartPower (a non-profit that encourages Americans to make smart energy choices). The challenge is the first of its kind and is online and in the community.

    City Tackles RI Energy Challenge

    June 5, 2013

  • “The Rev. Anita Schell-Lambert, rector of Emmanuel Episcopal Church in Newport, stood behind a podium and held up a report from National Grid that detailed how much energy she uses at home and how her consumption compares with her neighbors.

    She was 11th lowest in the group of 100 homes covered by the report –– a commendable ranking in terms of how efficiently she uses energy. But for Schell-Lambert, who also serves as president of the environmental group Rhode Island Interfaith Power and Light, that’s not good enough.

    “I strive to be number one,” she said with a smile on Wednesday at the Roger Williams Park Casino.

    National Grid energy saving program is making a mark in Cranston

    May 30, 2013

  • “Cowlitz PUD officials are launching a new program challenging ratepayers to “keep up with the Joneses” when it comes to energy conservation.Starting Thursday, about half of the PUD’s customers will receive mailings about their home energy use designed to promote conservation and savings, utility officials said Tuesday.”

    Cowlitz PUD promoting conservation through usage comparison campaign

    May 29, 2013

  • “Avista Utilities will send personalized home energy reports to more than 70,000 residential electric customers in a bid to boost energy conservation.The reports are generated by Opower, of Arlington, Va. They’ll give information on monthly energy usage with customized energy-efficiency tips, Avista said in a news release.”

    Avista will provide home energy reports

    May 17, 2013

  • “The program in Rhode Island, which uses software developed by Arlington, Va.-based Opower, is projected to save $10 million through 2014. ”

    Program Introduced to Encourage Energy Efficiency

    May 4, 2013

  • “Opower is working with National Grid Rhode Island to deliver the Home Energy Report program to all 425,000 of its residential customers. Based on behavioral science and data analytics, the program will give all customers the tips and insights they need to see how their energy usage stacks up against their neighbors and find new ways to save on their energy bills. National Grid is the first utility to provide the program statewide, according to Opower.”

    Opower, National Grid launch energy efficiency program in Rhode Island

    May 3, 2013

  • “National Grid announced the launch of the Rhode Island Home Energy Report program, a new program that is expected to save residents energy and money. The company said the new, innovative energy-efficiency tool is delivered through several communication channels and provides gas and electricity customers with essential information about their energy usage.”

    National Grid launches new program

    May 3, 2013

  • Opower is practically blanketing Rhode Island with its home energy report programs through the state’s major utility, National Grid.

    The home energy management services company will provide its platform to all 425,000 of National Grid’s residential customers. Opower already works with National Grid in parts of Massachusetts, but the contract in Rhode Island is the first time a utility has rolled out Opower’s program to its entire statewide territory at the same time.

    Rhode Island Gets the Opower Treatment

    May 3, 2013

  • “Chugach Electric Association has launched an innovative energy efficiency pilot program.  The program is designed to inform residential members about their energy use and assist them in taking steps toward reducing energy consumption.  The pilot program is funded by the Alaska Energy Authority’s “Biggest State to Biggest Saver” grant from the U.S. Department of Energy.”

    Chugach empowers residential members with online tools to help save money and energy Read more here:

    May 1, 2013

  • “The first edition of the Home Energy Report is being mailed out to 90,000 homes and apartments across the province. Participants will receive their Home Energy Reports every two months for the rest of the year. The pilot is scheduled to run for three years.The Home Energy Report is created by Opower, a provider of customer engagement solutions for energy consumers.”

    Nova Scotians to receive home energy reports

    May 1, 2013

  • “Starting this week, 90,000 homes and apartments across the province will receive their own report card. A spokesman for Efficiency Nova Scotia says he hopes it will motivate consumers to change their habits.”

    Nova Scotians first in Canada to receive home energy report Read more:

    April 29, 2013

  • “The Home Energy Report program being launched by Efficiency Nova Scotia is the first of its kind in Canada.

    The first wave of reports will go to 90,000 households — about 1 of 5 power customers in Nova Scotia. Those not selected can request to join the program in June.

    Efficiency NS power reports pit homeowner against homeowner

    April 29, 2013

  • “If you knew you were using 43 per cent more energy than your neighbours, would it motivate you to cut your consumption?

    That’s the aim of a new report led by Efficiency Nova Scotia, a non-profit organization dedicated to using energy better.

    The Home Energy Report will compare Nova Scotian’s home energy usage to 100 neighbours in the area which people live. The pilot report will arrive in the mail to 90,000 people starting next week.

    New energy report uses neighbourly competition to cut consumption

    April 29, 2013

  • “Opower has partnered with New Zealand-based energy retailer Mercury Energy to bring Opower's customer engagement platform to Mercury's 300,000 customers.”

    Opower Putting Energy Monitoring To Work In New Zealand

    March 25, 2013

  • “Another application that is not too far in the future is BGE’s Smart Energy Rewards program that will officially roll out this summer after four years of pilots. “We’ve found that a peak-time rebate is as effective as critical peak pricing,” Ryan Palacheck of Accenture, which is providing consulting support, said of the program. “Our thinking is that a peak-time rebate is the right answer because it’s the right way to train customers without introducing risk to them.”

    The residential program will be called about six to ten times each summer with customers receiving $1.25 for every kilowatt-hour they reduce below the average baseline for their home by adjusting the AC. Opower will send alerts to participants through their chosen medium and at the end of each event, the MDM system, provided by Oracle, will calculate how much each customer saves, which Opower will then deliver back to the participant.

    BGE Scratches at the Surface of Smart Meter Advantages

    March 15, 2013

  • “Now that the majority of Napa homes have received Smart Meters, replacing the old analog meters, PG&E has begun mailing home energy reports to Napa residents. The personalized reports, which cover a one-month period or more, are part of a program designed to help customers save energy and money, PG&E said.”

    PG&E debuts home energy reports

    March 12, 2013

  • “Does regular feedback about power usage help consumers conserve electricity?

    A three-year Pacific Power pilot project now under way aims to answer that question.

    The company has offered free personalized home energy reports to about 10 percent of the utility’s 135,000 customers in Washington since August 2012, according to company spokesman Tom Gauntt.

    Research has shown the program is likely to yield savings for participants.

    “For every dollar spent on the home energy reports, customers are able to save about $3 on their bills,” Gauntt said.

    Pilot project helps homeowers reduce use, bill for electricity

    January 28, 2013

  • “Energy retailer EnergyAustralia will bring Opower's customer energy engagement system to 1.6 million homes in Victoria, New South Wales, South Australia and Queensland, Opower told the press yesterday. Customers will have access to the EnergyAustralia Opower MyEnergyReport through a secure website. ”

    EnergyAustralia Working with Opower

    October 30, 2012

  • “Opower, the leading consumer engagement solutions provider for the utility industry, announced that it has partnered with EnergyAustralia, one of Australia's largest energy retailers, providing gas and electricity to approximately 2.8 million household and business customers. The partnership with EnergyAustralia, formerly TRUenergy, will bring Opower’s customer energy engagement platform to 1,550,000 homes in Victoria, New South Wales, South Australia and Queensland. This is Opower’s fourth international program. ”

    Opower Expands Global Reach with New Partnership in Australia

    October 26, 2012

  • “Opower is partnering with EnergyAustralia, one of Australia's largest energy retailers, to provide Opower’s customer energy engagement platform to 1,550,000 homes in Victoria, New South Wales, South Australia and Queensland. Customers will have access to the EnergyAustralia - Opower MyEnergyReport program through a secure web portal that provides insight and information into how they are using energy. "Putting friendly street rivalry to good use, MyEnergyReport has the potential to save Australian families millions of dollars as well as help the environment," noted Adrian Merrick of EnergyAustralia.”

    Smart Grid Winners

    October 26, 2012

  • “Using a data platform from Opower, Rochester chose 25,000 households for a two-year test of how delivering more specific data to the customer can make a real difference in how they continue to use electricity. The platform, which works both as a mailer and a web portal, shows current and historic usage, compares the customer’s usage to those of similar households in the program, and gives season-specific tips—with estimated savings—to inform customers of how they can improve their standing in the system. "It’s a program that really engages and inspires customers," Hanson said. "People can see how they are doing, how they compare, and feel the urge to improve their standing. They wouldn’t think to make any of these changes without the data."”

    Energy efficiency programs give customers data to empower them to act

    October 25, 2012

  • “Pepco has randomly chosen 50,000 Maryland customers to receive Home Energy Reports, which anonymously compare a customer's household energy usage with nearby homes of similar size and makeup. "The goal is to give our customers the types of information they can use to save energy and money," said Charles Dickerson, Pepco Holdings Vice President, customer care. "We believe this program gives our Maryland customers another powerful tool to help them save money and take meaningful steps to control their energy usage."”

    Pepco to Issue Home Energy Reports in Maryland

    October 16, 2012

  • “Puget Sound Energy and Opower, an energy management software company, worked closely with the C-7 group to produce the reports and implement the program. Program results show most residents read the reports, many of which responded by changing their habits to conserve energy resulting in lower utility energy bills. “Kirkland residents care about the environment and this program shows how better information can lead to great decisions” said City Manager Kurt Triplett. ”

    Kirkland and Eastside residents save $4.2 million in energy costs through innovative home energy program

    October 16, 2012

  • “Opower and Pepco have launched a customer engagement program for residential customers in Maryland. Funded by EmPower Maryland, the program is designed to help Pepco customers better assess their energy consumption and explore ways to reduce their energy use and monthly energy bills. It will begin with a trial involving 50,000 randomly selected residential customers who will receive Home Energy Reports that anonymously compare their household energy usage with nearby homes of similar size and makeup.”

    This week's smart grid wins: far-flung and wide-ranging

    October 12, 2012

  • “In partnership with Opower, and as part of the EmPower Maryland initiative, Pepco's customer engagement program trial will allow 50,000 customers to see how their energy use compares with similar homes in their area. These customers will receive personalized tips to help them reduce energy consumption, as well as home energy reports. The home energy report program, developed by Opower, combines behavioral science with data analytics to provide customers with detailed information and insights on their household energy use. The reports and emails include comparisons of similarly sized and equipped homes, as well as energy use history, goal setting tools, and progress trackers.”

    Pepco, Opower EmPower Maryland with energy data

    October 12, 2012

  • “Pepco is launching a new home energy efficiency program designed to help residential customers save money by giving them details about their energy consumption that they can use to make more informed choices. Pepco has randomly chosen 50,000 Maryland customers to receive Home Energy Reports, which anonymously compare a customer's household energy usage with nearby homes of similar size and makeup.”

    Pepco Uses New Tool to Help Maryland Customers Save Energy, Money

    October 11, 2012

  • “With support from the Bonneville Power Administration and Opower as part of a pilot project helping electric customers lower bills by changing behavior, Clark Public Utilities customers will have the ability to share and compare energy use either with anonymous homes or with Facebook friends using a social energy app. The app was developed by Opower in partnership with Facebook and the Natural Resources Defense Council to engage with electric customers across the country about their energy use. Designed to provide you with a better sense of your home's energy consumption compared to other homes, the app provides new, fun ways to save energy and bring down your monthly bill.”

    Energy Adviser: Cut waste with app for social energy

    August 30, 2012

  • “A tale of two homes shows the value of a home energy report. Two colleagues at Rocky Mountain Power live in the same neighborhood, and have the same floor plans, but their power bills are very different. Rocky Mountain Power made it easier for them: it's sending out a home energy report to help folks better understand their energy usage and demands and — and how you stack up against the folks next door. "I was 21 percent more efficient than my most energy efficient neighbors," said Rocky Mountain Power spokesperson Margaret Oler. "So that made me feel good." ”

    How Much Energy Do Use Compared to Your Neighbors?

    August 21, 2012

  • “I just received my "Home Energy Report" from Met-Ed and learned I used 33 percent less energy from January through May than I did last year during the same period. Compared to approximately 100 of my neighbors in the condos in my building and nearby, my usage was below the average but above the most efficient 20 percent of the group.”

    How Do You Rate on Energy Efficiency?

    August 17, 2012

  • “"A primary objective of Energize Connecticut is to empower Connecticut’s residents, businesses and municipalities to make smart energy choices,” notes Jamie Howland, First Vice-Chairman of the Energy Efficiency Board. “The neighbor comparison and helpful tips energize customers to make a change in the way they use energy, from simply turning off lights when leaving a room to installing high-efficiency appliances and heating/cooling systems." ”

    CL&P Pilot Program Helps Customers Save Money

    August 17, 2012

  • “Home Energy Reports is a "peer comparison" program conducted by Opower (, a Virginia-based company. It was launched about a year ago for Oahu customers and enables rate-payers to see how they rank on a 1-to-100 scale based on energy use. A high score here signifies something of an energy hog, folks who could maybe learn a thing or two from their more-efficient neighbors. ”

    Help Compare Energy Usage

    July 12, 2012

  • “In the Gospel According to Dan Yates, as in the Book of Genesis, building a better world doesn't happen overnight. Such things take time.”

    Power of Persuasion

    July 10, 2012

  • “Burbank residents will be able to view their energy usage up to the hour through a new online service offered by Burbank Water and Power. In addition to viewing their own usage, residential customers will be able to compare how much electricity they're using against their `neighbors,' a group of about 100 homes located close by and of the same approximate square footage. ”

    How Much Power Am I Using? Burbank Residents Can CheckBurbank residents will be able to view their energy usage up to the hour through a new online service offered by Burbank Water and Power. In addition to viewing their own usage, residential customers

    July 9, 2012

  • “Hawaii's main energy efficiency and conservation program — initially focused primarily on hardware upgrades such as compact fluorescent bulbs, Energy Star appliances and air conditioning retrofits — is now getting some help from behavioral scientists in its mission to cut the state's electricity consumption. ”

    State Hopes Peer Pressure Will Reduce Energy Use

    July 9, 2012

  • “In a separate pilot, Clark Public Utilities will provide energy use feedback to residential users through Facebook in an effort to change how customers interact with their utilities. In the third pilot, Cowlitz Public Utility will use digital media, such as email and text messaging, in addition to frequent energy use reports, to encourage energy efficiency by residential customers. Clark Public Utilities and Cowlitz Public Utility are partnering with software company Opower to develop and implement their pilot programs.”

    Starbucks, Utilities Test Behavior-Based Energy Savings Program

    July 5, 2012

  • “First Utility has announced the launch of my:energy — a new service designed to give consumers greater control over their energy bills and their energy efficiency. my:energy is the result of a partnership between U.K.-based First Utility and Opower. It is believed the service could potentially save U.K. households up to $2.6 billion and 3 million tons of carbon over the next three years.”

    First Utility, Opower launch U.K. energy saving service

    June 29, 2012

  • “Just last week First Utility, a UK independent energy supplier launched my:energy. This system also compares energy usage with neighbours and provides ideas for saving that energy. ”

    Why energy monitoring is not as hard as you think and can pay off in the long term

    June 27, 2012

  • “A pilot program set to launch this fall will give Clark Public Utilities customers a closer look at their energy usage, and a chance to see how they stack up against their neighbors. ”

    Clark Public Utilities to offer a way to track energy use

    June 25, 2012

  • “You can now find out if your neighbours are saving more on their energy bills than you, thanks to a new service launched by a UK energy firm with the help of a US energy software company. ”

    Are You More Energy Efficient Than Your Neighbors?

    June 19, 2012

  • “PPL Electric Utilities is upping its social media strategy with a new app that allows its customers to engage in friendly competition over energy consumption on Facebook. ”

    Can sharing energy use details among friends on Facebook help lower consumption?

    May 17, 2012

  • “We knew that most people thought that saving energy was a good idea, but it was not high on their list of priorities,' said Opower President Alex Laskey. He added: 'Jane has five kids, and so she has a lot of other things on her mind. So our basic idea was that if we gave people better ideas about their energy consumption they would make smarter decisions. ”

    Local residents recognized for their energy efficiency by state leaders

    May 10, 2012

  • “Opower saved residential energy customers one terawatt hour of energy nationwide. Saving 1 TWh is equivalent to taking all the homes in a city the size of 200,000 people effectively off the grid for a full year. Partnering with over 70 utilities in 25 states and four countries, Opower's platform lets residential customers know how their energy usage compares to similar homes and offers personalized tips on how to save energy. Massachusetts Gov. Deval Patrick, Massachusetts Lt. Gov. Tim Murray, Department of Energy Resources Commissioner Mark Sylvia, National Grid Massachusetts President Marcy Reed and Opower President Alex Laskey marked the achievement by highlighting energy efficiency programs and policies that led to energy savings.”

    Opower helps utilities save enough energy to power a city of 200,000

    May 8, 2012

  • “Rochester Public Utilities (RPU) today announced that it is expanding its Home Energy Report program to all residential electric customers. The program, which has been piloted to 25,000 RPU customers, is now available to all residential electric customers. ”

    RPU to Expand Home Energy Report Program

    May 3, 2012

  • “PG&E crossed a major SmartMeter program milestone in April, upgrading its 9 millionth meter. The technology is helping the Lyons family and other California households save energy and money. ”

    VIDEO: Energy Detective Solves High Power Mystery

    May 2, 2012

  • “...the purpose of Hawaii Energy is to educate the populace about ways to conserve electricity - and get them to implement them. They have a lot of practical tips that can help us reduce energy consumption and lessen the state's dependence on imported oil. ”

    Experts ready to help you

    April 30, 2012

  • “According to the Natural Resources Defense Council (NRDC), making a few small changes to the way we use energy in our homes has the potential to save homeowners more than $700 billion in monthly home-energy costs. ”

    Save Energy with the Click of an App

    April 14, 2012

  • “ComEd customers now have the ability to share and compare their energy use with friends on Facebook with a social energy app. ”

    ComEd offers social energy app

    April 10, 2012

  • “First Utility, the only U.K. energy company to offer a smart meter service to all of its customers, recognizes these trends. That's why we've partnered with a U.S.-based consumer energy management company, Opower, to give consumers access to unique tools and information regarding their energy consumption and how they can improve their energy efficiency and reduce their bills. ”

    Utility Customer Relations -- Lessons from the UK

    April 5, 2012

  • “A Facebook application that allows smart meter customers to gauge how much energy their using compared to others went live today, Glendale officials announced. ”

    Glendale flips switch on 'Farmville'-type tool for smart meter customers

    April 5, 2012

  • “Customers who sign up for the program will be able to instantly see how their energy use compares with others giving them an idea how efficient their homes are in comparison with similar households. And as friends are invited to join, they will be able to compete in energy savings competitions. ”

    GWP's social energy app: a fun way for customers to cut power use, costs

    April 4, 2012

  • “Burbank Water and Power is one of the first utility companies to join the pilot program featuring Opower, which will allow roughly 4 million energy users from California to Chicago to create competitions and share insight. ”

    Smart meters join Facebook

    April 3, 2012

  • “Glendale Water & Power is one of the first utility companies to join the pilot program featuring Opower, which will allow roughly 4 million energy users from California to Chicago to create competitions and share insights. ”

    Glendale flips switch on 'Farmville'-type tool for smart meter customers

    April 3, 2012

  • “Fort Collins Utilities customers who receive individualized Home Energy Reports collectively saved nearly $440,000, or more than 5.1 million kilowatt-hours (kWh), in 2011. This is a 25 percent increase in savings over 2010 results and exceeds expected 2011 results, Utilities today announced. ”

    Fort Collins Utilities' Home Energy Report Program Savings Exceed Expectations

    April 2, 2012

  • “Southwestern Public Service Co. is launching a pilot program with 15,000 New Mexico customers to reduce electricity consumption through personalized energy use reports. ”

    SPS customers to pilot home energy savings program

    March 26, 2012

  • “Nine more utilities, and three large energy vendors,announced support on Thursday for the Green Button project, which enables utility customers to download their energy consumption data with a click of a button and also use that data for energy-saving apps. ”

    Utilities embrace Green Button energy data project

    March 22, 2012

  • “National Grid hopes a new program will encourage customers to reduce their carbon footprint, while showing them how they stack up in terms of energy use in their community.”

    Energy report sparks competitive edge among customers

    February 5, 2012

  • “Insulate the attic, replace the light bulbs, unplug electronics when not in use -- there's no shortage of advice out there for consumers who want to shrink their home energy footprint. Much of it never gets put into use. Some of the state's biggest utilities are trying a new strategy known as "energy envy." Reporter: Krissy Clark ”

    Saving Energy by Keeping Up With the Joneses

    January 30, 2012

  • “Glendale Water & Power will be one of the first utility companies to join a pilot program featuring a first-of-its-kind Facebook application that will allow roughly 4 million energy users from California to Chicago to create competitions and share insight about their energy consumption on the social networking site. ”

    Utility joins with Facebook

    October 28, 2011

  • “PG&E surprised me with a report card the other day. It usually sends bills. 'We are pleased to provide this personalized report to help you save energy,' the explanation began. 'The purpose of the report is to: provide information; help you track your progress; share energy efficiency tips.' How nice, I thought. ”

    How to get better grades on the PG&E report card

    October 8, 2011

  • “Never underestimate the power of a smiley face when it comes to encouraging energy conservation. Minnesota has become the leading state using report cards to encourage customers to cut their energy use, according to Arlington, Va.-based Opower, the developer of the monthly reports. The high-tech startup, which crunched tons of behavioral data to develop the program for utilities, next week plans to announce that the Shakopee Public Utility has become Minnesota's 10th power company to start using its Home Energy Reports. ”

    Minnesota gets A+ for using firm's energy report cards

    August 13, 2011

  • “'We could not be more excited about our relationship with BGE on this critically important venture,’ said Dan Yates, CEO of Opower. ‘We are confident that this platform will eventually help many BGE customers realize substantial energy conservation.' ”

    Opower Wins BGE and PG&E

    April 7, 2011

  • “The grass is always greener on the other side, but what if the neighbors are, too? Starting next week, 40,000 randomly selected Gainesville Regional Utilities ratepayers will begin getting notices about a pilot program to track energy usage, offer specific efficiency tips and compare their consumption to others in their area. ”

    Is your energy use lower than you your neighbors?

    May 24, 2010

  • The Missing Pieces

    February 8, 2009

Opower customers have