Opower is a new customer engagement platform for the utility industry. It reinvents the way utilities interact with customers—from the quality of the information provided to the way it's presented and delivered. It helps people use energy more efficiently and ultimately save money on their energy bills.
And it vastly improves the overall customer experience by making energy use personally relevant.
Happy, efficient customers: that's the "new normal" for our 70 utility partners. Welcome to Opower.
Our tools are only available through utility providers. See if your gas or electric company provides Opower.
Each Opower deployment is accompanied by tools for utility customer service representatives. Our utility-facing portals provide the information—and real-time access to customer reports and accounts—that service reps need to become energy advisors over the phone.
The Opower product platform runs on a patent-pending analytical engine. We don’t believe in inundating people with data: our Insights Engine converts energy-use information into simple, actionable, personalized tips, advice, and plans for every program participant.
Opower is a software platform that helps utilities revolutionize the way they interact with customers. There are many reasons utilities around the globe are partnering with Opower:
Please see our Utilities section for more information—including downloadable case studies—or contact our Client Solutions team at solutions@opower.com.
