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  • Opower, providing cloud-based software for the utility industry, has unveiled the next generation of its customer engagement platform, Opower 6. The expanded platform, which includes a new Customer Care solution, will help utilities improve customer experience while driving bottom-line business results, reducing cost-to-serve, increasing customer satisfaction and offering new products and services.

    Opower expands platform to improve utility customer service

    February 19, 2015

  • “Opower, a global leader in cloud-based software for the utility industry, today unveiled the next generation of its customer engagement platform, Opower 6. The expanded platform, which includes a new Customer Care solution, will help utilities improve customer experience while driving bottom-line business results, reducing cost-to-serve, increasing customer satisfaction and offering new products and services.”

    Opower Expands to Improve Utility Customer Service

    February 18, 2015

  • “Not only new technology: research can give brilliant results in the field of behavioral studies. This is the case of energy efficiency and better use of resources, an area where it is essential to enable a strong motivation of consumers.”

    Opower: "So you can save 12 TWh per year in Europe"

    February 18, 2015

  • “Alex Laskey loves to use examples from other sectors to explain the business model. He had just paid his bill at a restaurant in Paris, when he received a text message: "My credit card company queried my bill of 120 euros." This kind of attentive customer relationship is what Alex wants to see in the energy sector.”

    The Enlightenment: the US company Opower shows consumers systematically how they can save energy

    January 23, 2015

  • “Opower, a global leader in cloud-based software for the utility industry, has supported the successful rollout of a new customer engagement platform to Hong Kong-based CLP (China Light & Power) Power’s 2 .1 million residential customers.”

    Opower and CLP Power Gives Hong Kong’s Consumers More Control

    January 16, 2015

Opower customers have