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  • Privacy and Security: Leading the industry with SOC 2

    Opower - March 7, 2013

    Effective January 2013, Opower is proud to announce that we have now achieved the gold standard in third-party verified information security assurances—known as SOC 2 Type 2. Awarded by Deloitte & Touche, Opower’s SOC 2 certification firmly establishes it as the market vanguard for protecting customer data. This certification builds on a foundation of privacy and security investments and further establishes Opower’s track record of industry leadership.

  • Best Practices For Designing Energy Efficiency Obligations

    Opower - March 5, 2013

    The European Union's 2012 Energy Efficiency Directive requires each Member State to adopt a strategy for achieving the EU goal of improving energy efficiency by 20% by 2020. Fortunately, there are many successful Energy Efficiency Obligation models upon which policymakers can draw. As a participant in efficiency markets around the world, Opower offers this White Paper to identify the key policy levers that Member States should consider as they design and implement Energy Efficiency Obligations.

  • Fitting a Square Peg into a Round Hole - Behavioral Energy Efficiency at Scale

    Opower - January 30, 2013

    Behavioral programs deliver a range of benefits, including direct savings, increased participation rates for installed measures, and improved customer satisfaction. As such, behavioral programs merit, and (usually) receive, broad support from the policy community. Yet a problem remains - not with behavioral programs themselves, but with a regulatory framework that was specifically designed to account for installed measures. As utilities and regulators seek to expand the use of behavioral energy efficiency, this whitepaper introduces a range of accounting improvements, and also explores the idea that all consumers ought to receive information to help them manage their energy use.

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  • Opower's Solution Reduces Smart Meter Roll-Out Risks

    Verdantix - October 1, 2012

    Following $4 billion of US stimulus funding in 2008, smart meter deployments in the US have taken off and there are now in excess of 27 million meters deployed. One of the features of these roll-out programmes has been the relative lack of customer engagement, so today utilities such as BGE, and Pacific Gas and Electric Company (PG&E) face opposition from their residential customer base where users fail to understand the value of these devices. Opower has developed a customer engagement platform that provides utilities with a way to demonstrate the benefits of smart meters to customers. Since 2007, Opower claims to have delivered energy savings of over $165 million to the end customers of its utility clients. This report helps utilities better understand this offering and finds that Opower’s strategy and market timing means the firm is well positioned to succeed in a market that has already seen the demise of home energy management offerings from Google and Microsoft.

  • Behaviour Change and Energy Use

    The United Kingdom's Cabinet Office - Behavioral Insight Team and the Department of Energy & Climate Change - July 6, 2011

    Drawing on evidence from behavioural economics and psychology, this paper outlines steps the Government is taking to work with the private sector to address the energy challenges currently facing the UK.

  • M&V Principles for Behavior-Based Efficiency Programs

    The Brattle Group - May 31, 2011

    A guideline document which puts forward the main principles of scientific research that yield a statistically valid program design and program impact metrics for behavior-based efficiency programs.

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